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#7126 - 02/01/03 06:51 PM Leopard stuck
ted ted newbie Registered: 01/13/03 Posts: 24 Loc: Boston, Massachusetts	I tried the new CMAX software tonight. I downloaded the new executive and then my program. It seems there was a comm error on the download. The Leopard powers up with the Leopard spots and then goes to a weird screen fading in and out a picture of an adicon 2500 module. I can't seem connect to the Leopard to redownload as I'm now getting a Lost Connection message. Is there a way to break in and clear/redownload a program?
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#7127 - 02/01/03 07:30 PM Re: Leopard stuck
Guy Lavoie Guy Lavoie Beyond All Hope Registered: 12/21/02 Posts: 6401 Loc: Montreal, QC, Canada	The usual procedure to recover from something like this is to prepare C-Max for a "reload controller executive", turn the Leopard off and then back on, and within about 4 seconds of turning it back on, click on "reload controller executive" to start the procedure. It might need more then 1 try, but this procedure has succeeded many times in the past. _________________________ "If you don't know what you're doing, do it neatly..."
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#7128 - 02/02/03 06:02 AM Re: Leopard stuck
ted ted newbie Registered: 01/13/03 Posts: 24 Loc: Boston, Massachusetts	I get continual "Comms Retry Timeout 101 RX0" messages. Will this method still work? I must have attempted this 150 times so far but no luck. Hooked up an appliance module to turn the Leopard on and off while I tried this.
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#7129 - 10/01/04 12:57 PM Re: Leopard stuck
alan_m alan_m newbie Registered: 02/26/04 Posts: 24 Loc: Egham near London, UK	Hi, I've got exactly the same problem with the black adicon module image scrolling and the unit not responding. I can't manage to reload the executive because I lose the connection, tried this about 10 times now. The usual procedure to recover from something like this what are the alternative unusual procedures? only had this for 5 minutes and already I've broken it. Thanks, Alan.
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#7130 - 10/01/04 01:03 PM Re: Leopard stuck
Guy Lavoie Guy Lavoie Beyond All Hope Registered: 12/21/02 Posts: 6401 Loc: Montreal, QC, Canada	Do you lose the connection as soon as you attach to the controller or only when you try to reload the executive? Either way, try creating a program with just an END statement as the first line and try to load it from the controller access menu (if you can attach to it long enough). _________________________ "If you don't know what you're doing, do it neatly..."
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#7131 - 10/01/04 02:03 PM Re: Leopard stuck
alan_m alan_m newbie Registered: 02/26/04 Posts: 24 Loc: Egham near London, UK	Even if I do nothing I lose my connection after about 30 seconds of 'connecting' with the status showing 'waiting for controller info'. Tried loading a program with just end, still lose the connection without it suceeding. When the leopard starts I see; 1 the touch the spots screen complete with date and time 2 it then moves to the black module screen 3 the active light flashes 4 times 4 and then 1 flash about every 6 seconds. Nothing showing on the comms or x-10/ir leds. The adicon image gets redrawn and ultimately 'scrolls' down and to the right of the screen leaving a white screen with few grey squares. When exactly in this sequence should I reload the exec? I think I've tried all points, but will keep trying. I've also checked that I can connect to my ocelot with this pc and it works so looks like the serial port is ok on my laptop as is the serial lead. Unfortunately the 202 chip is soldered on the ocelot so can't swap them over. Sadly there isn't a reset button on the leopard. Any other ideas?
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#7132 - 10/01/04 03:52 PM Re: Leopard stuck
Brian Raynor Brian Raynor addict Registered: 01/09/03 Posts: 454 Loc: Columbia, SC	Is this on a Leopard II? If so, check to see that the small CPU board (you can see it through the back of the case) is plugged in well. My first Leo II I received was missing the screw that holds this in and the connector was barely connected. It caused all sorts of weird things to happen upon powering it up. After making sure it was firmly plugged in (with a new screw), things worked fine. You will have to take off the back cover to do this though. Not sure if the original Leopard has any issues like this, though I have heard that there were issues with the ribbon connector inside the unit. I don't have an original Leopard, so I can't provide any details.
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#7133 - 10/01/04 04:05 PM Re: Leopard stuck
Guy Lavoie Guy Lavoie Beyond All Hope Registered: 12/21/02 Posts: 6401 Loc: Montreal, QC, Canada	Yes, the original Leopard also has a seperate cpu board that can come loose in shipping. alan, the best time try and reload the executive is immediately after powerup (about 3 or 4 seconds later), before any loaded program can start. This is usually done to kill a runaway program that sends data to the serial port but has also reset other conditions. Its not a cure all. As Brian suggested, also check that the small board is well seated. _________________________ "If you don't know what you're doing, do it neatly..."
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#7134 - 10/03/04 12:59 PM Re: Leopard stuck
alan_m alan_m newbie Registered: 02/26/04 Posts: 24 Loc: Egham near London, UK	Hi all, Tried reseating the daughter board and a few more reload execs with no joy. Any more suggestions? Are there specific chips that I could replace that might resolve this? I'm assuming adi can supply them although I'm not sure how the cost will work since the unit is literally less than an hour old (it worked initially until I tried to load a screen with 2 push buttons on it with the code on page 58 of the manual to set the screen = 0) so I'm assuming it's covered by warantee. Unfortunately being based in the UK it's going to be an expensive fix . Thanks for suggestions so far.
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#7135 - 10/03/04 04:03 PM Re: Leopard stuck
Guy Lavoie Guy Lavoie Beyond All Hope Registered: 12/21/02 Posts: 6401 Loc: Montreal, QC, Canada	When this happens and cannot be resolved by reloading attempts, the usual solution is for ADI to send you a new flash chip. Even a "blank" chip has to have certain data in it in order for the Leopard to load so you can't just get a chip locally and use it. Send an email to adiinfo@appdig.com mentioning this problem (and even a link to this thread) and I'm quite sure Kevin will get one out to you soon. _________________________ "If you don't know what you're doing, do it neatly..."
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#7136 - 10/04/04 08:34 AM Re: Leopard stuck
alan_m alan_m newbie Registered: 02/26/04 Posts: 24 Loc: Egham near London, UK	Thanks Guy (working on a Sunday!) - I sent a note to Kevin and a link to this thread.
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#7137 - 10/07/04 07:45 AM Re: Leopard stuck
alan_m alan_m newbie Registered: 02/26/04 Posts: 24 Loc: Egham near London, UK	New flash chip arrived this morning and has fixed the problem Only thing that makes me nervous is that I have no idea what caused the problem so I'm treading carefully for the moment and reading up on the leopard a bit more before I try to jump in and run code. Thanks all for help!
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#7138 - 10/07/04 08:40 AM Re: Leopard stuck
alan_m alan_m newbie Registered: 02/26/04 Posts: 24 Loc: Egham near London, UK	OK - with a bit more experimenting, no it's not fixed. I installed the new chip and powered up the leopard, all looked good and it is running a program (some one elses / demo). I can touch the screen and interact with the unit. I connected to it and updated the exec when it detected an out of date version. That all seemed to go smoothly so I posted my message that all was well. Connected to the leopard again and it tells me the exec is old, hmm but I just uploaded the new version. So tried to get the clock, nothing, tried to set the clock and it loses it's connection. reboot and rather than seeing the leopard touch the spots screen I get a 'decora home controls version 1.00N' splash screen. Try to change the controller parameters because parameter 6 (reserved) is set to 3 as opposed 0 and the parameter seems to change, but then flips back to 3 again. Another mail to adi?
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#7139 - 10/07/04 08:51 AM Re: Leopard stuck
Guy Lavoie Guy Lavoie Beyond All Hope Registered: 12/21/02 Posts: 6401 Loc: Montreal, QC, Canada	Hmm, could you do "retrieve controller parameters" and post the values here? List the values for parameter 0 to 26 Also, check to make sure that in your C-Max "Comms Setup" screen, the "PC Programming" radio button is selected (and not "on screen programming"). If it was indeed set to on screen, change it and then try reloading the executive again. _________________________ "If you don't know what you're doing, do it neatly..."
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#7140 - 10/07/04 08:53 AM Re: Leopard stuck
ADI Tech Support ADI Tech Support addict Registered: 12/22/02 Posts: 608 Loc: Branson West, MO	Guy, You beat me to it! Do exactly as Guy suggested and le us know. Kevin Barrett ADI Tech Support
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#7141 - 10/07/04 12:25 PM Re: Leopard stuck
alan_m alan_m newbie Registered: 02/26/04 Posts: 24 Loc: Egham near London, UK	Yep that did it! Thanks again.
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#7142 - 10/07/04 12:39 PM Re: Leopard stuck
Guy Lavoie Guy Lavoie Beyond All Hope Registered: 12/21/02 Posts: 6401 Loc: Montreal, QC, Canada	_________________________ "If you don't know what you're doing, do it neatly..."
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#7143 - 10/17/04 05:57 AM Re: Leopard stuck
Peter R Peter R junior Registered: 11/09/03 Posts: 36 Loc: Brisbane Australia	Hi I had a similar problem with a Leopard 1 after I repaired the CPU board. I found that by changing the Supply voltage I was able to slow down the failure rate to the point that I was able to reconnect and update the Firmware. It was some time back now But I think the voltage was dropped just a little. The other thing that I found was the Plug Pack Power supply that had been used for many years had failed and was sending way too much AC, this possibly caused the CPU board Cap failure... who knows but once I used a new PSU all worked ok. Peter Richens
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#7144 - 11/23/04 02:32 PM Re: Leopard stuck
samai samai newbie Registered: 11/10/04 Posts: 3 Loc: Houston , Texas USA	I am havig the same problem with the Leopard II where it is stuck at the touch the spots. I have tried everything posted here. This is the first time we set it so do I need to get a replacement chip too?
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#7145 - 11/23/04 05:30 PM Re: Leopard stuck
Guy Lavoie Guy Lavoie Beyond All Hope Registered: 12/21/02 Posts: 6401 Loc: Montreal, QC, Canada	Have you tried reloading the executive after power cycling it? If so, did it complete properly? And the cpu board is well seated? _________________________ "If you don't know what you're doing, do it neatly..."
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