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#24237 - 09/01/15 08:04 PM lost connection with controller
Mike Chwojdak Offline
journeyman


Registered: 01/15/03
Posts: 86
Loc: Rochester, NY
Just installed CMAX on my third PC (core2duo desktop) running Win7/64. The first two are a I5 desktop and an I7 notebook. The editor starts ok. When I connect to controller it starts to communicate, finds modules, starts reading parameters, then stalls and says lost connection. When I close the window I get the following message:

Access violation at address 00414348B in module 'CPUXA.exe'. Read of address 031766DF.

Any ideas?

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#24238 - 09/02/15 09:01 AM Re: lost connection with controller [Re: Mike Chwojdak]
ADI Tech Support Moderator Offline
old hand


Registered: 12/22/02
Posts: 721
Loc: Branson West, MO
What operating system are you running on this computer? It almost looks like either a permissions issue or the install did not go right.

Kevin Barrett
ADI Tech Support

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#24239 - 09/02/15 11:37 AM Re: lost connection with controller [Re: ADI Tech Support]
Mike Chwojdak Offline
journeyman


Registered: 01/15/03
Posts: 86
Loc: Rochester, NY
This PC is also running Win 7/64. I reinstalled 3 times.
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#24240 - 09/02/15 12:08 PM Re: lost connection with controller [Re: Mike Chwojdak]
ADI Tech Support Moderator Offline
old hand


Registered: 12/22/02
Posts: 721
Loc: Branson West, MO
When you uninstalled it, did you make sure the folder was gone? It's looking like either an OS corruption or something blocking the installation. Are You running pro or home? If you are running pro, make sure you are logged in as an administrator with full rights.

Kevin Barrett
ADI Tech Support

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#24241 - 09/02/15 07:22 PM Re: lost connection with controller [Re: ADI Tech Support]
Mike Chwojdak Offline
journeyman


Registered: 01/15/03
Posts: 86
Loc: Rochester, NY
Turns out it was the serial port TCP emulator was not holding the connection. I have my ocelot on an old lantronics serial print server which puts its com port on my home network. I am using the same emulator on the other 2 PC's. Must not have installed right. CMAX is ok. Sorry to bother.
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#24242 - 09/03/15 05:40 AM Re: lost connection with controller [Re: Mike Chwojdak]
ADI Tech Support Moderator Offline
old hand


Registered: 12/22/02
Posts: 721
Loc: Branson West, MO
Thank you for letting us know. Glad it's working.

Kevin Barrett
ADI Tech Support

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