ADICON Support Forum Applied Digital, Inc.
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#24208 - 05/22/15 11:45 AM UNFAMILIAR MESSAGE
poordom Offline
junior


Registered: 01/23/14
Posts: 46
Good afternoon All,

I have been using my Ocelot for quite a while.

Recently I switch computers and decided to install C-Max on the new computer.

But, when I try and configure it, I get this unfamiliar message
"FAILED SET DATA FOR DELAY", what am I doing wrong.

Dom

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#24209 - 05/22/15 11:50 AM Re: UNFAMILIAR MESSAGE [Re: poordom]
ADI Tech Support Moderator Offline
old hand


Registered: 12/22/02
Posts: 723
Loc: Branson West, MO
Dom,

This is a computer permissions issue. You have to make sure you have all rights for C-Max to be able to write to the folder it's installed in. When in doubt, make sure you have all administrator rights.

Kevin Barrett
ADI Tech Support

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#24210 - 05/31/15 06:20 PM Re: UNFAMILIAR MESSAGE [Re: ADI Tech Support]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
O.K.

I seemed to have gotten rid of that message,

Now something else, is not working like before.

When I try and attach to the controller, from the COMM drop down, the RX and TX transmission are working yet the Firmware and application numbers stay at V0.00, I then get the ( Lost Connection )under the Comms Error header.

Where did I fail.

Thanks

Dom

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#24211 - 05/31/15 06:55 PM Re: UNFAMILIAR MESSAGE [Re: poordom]
Guy Lavoie Administrator Offline
Beyond All Hope
*****

Registered: 12/21/02
Posts: 6548
Loc: Montreal, QC, Canada
What is the serial port you're using? Built-in? USB adapter? Does the serial port work with another program such as a terminal emulator?
_________________________
"If you don't know what you're doing, do it neatly..."

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#24212 - 06/01/15 06:50 AM Re: UNFAMILIAR MESSAGE [Re: Guy Lavoie]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
Good question.

Actually I am using a regular serial port,which the system recognized as com 1.

Dom

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#24213 - 06/01/15 07:08 AM Re: UNFAMILIAR MESSAGE [Re: poordom]
Guy Lavoie Administrator Offline
Beyond All Hope
*****

Registered: 12/21/02
Posts: 6548
Loc: Montreal, QC, Canada
The Ocelot's Active LED is blinking normally (3 or 4 times)?

Is it possible to also try it again on the previous computer just to make sure that the Ocelot itself is working ok?
_________________________
"If you don't know what you're doing, do it neatly..."

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#24214 - 06/01/15 08:32 AM Re: UNFAMILIAR MESSAGE [Re: Guy Lavoie]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
I will check it out.

The damn problem is that all my other computers only have USB ports.

But i will check it out in order to see the responses.

Will get back with news.

Catch you later Guy.

Dom

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#24215 - 07/06/15 01:30 PM Re: UNFAMILIAR MESSAGE [Re: poordom]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
Good afternoon All,

Well I am back at my desk trying to resolve my Ocelot not working problem.

Guy, in one of your messages, you mentioned checking the ACTIVE LED, on the Ocelot, well it is no longer flashing, on the other hand the other two LED's ( COMM LED and X10 IR LED ) are working.

One more piece to the puzzle, when I get out of Cmax. I get the following message that appears on the screen.
( ACCESS VIOLATION AT ADDRESS 0041348B IN MODULE 'CPUXA.exe READ OF ADDRESS 027E27A3 ).

This is where I stand right now.

Dom
Guy are you retired from Bell yet

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#24216 - 07/06/15 06:35 PM Re: UNFAMILIAR MESSAGE [Re: poordom]
Guy Lavoie Administrator Offline
Beyond All Hope
*****

Registered: 12/21/02
Posts: 6548
Loc: Montreal, QC, Canada
Hi Dom.

If the Active LED is not flashing at all then something is definitely wrong and the Ocelot's CPU is not running at all. It should blink anywhere from 2 to 4 times at regular intervals. Check it again, since you're saying that the Comms LED is doing something.

I've never worked for Bell, but did work for a company owned by Telus. I now work for a software company that makes applications for reporting on pbx usage and other reports.
_________________________
"If you don't know what you're doing, do it neatly..."

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#24217 - 07/07/15 10:00 AM Re: UNFAMILIAR MESSAGE [Re: Guy Lavoie]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
Yep! the COMM LED and IR LED are flashing intermittently.

Catch you later.

Dom

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#24218 - 07/11/15 05:58 PM Re: UNFAMILIAR MESSAGE [Re: poordom]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
 Originally Posted By: poordom
Yep! the COMM LED and IR LED are flashing intermittently.

Catch you later.

Dom


Back again.

The active LED is flashing not very fast, but its alive.

But I always get this message.

( ACCESSVIOLATION AT ADDRESS 0041348B IN MODULE CPUXA.EXE READ ADDRESS 0265A167 )

What is that, looks like it is causing my problem.

Please help.

Dom

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#24219 - 07/12/15 03:39 PM Re: UNFAMILIAR MESSAGE [Re: poordom]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
 Originally Posted By: poordom
 Originally Posted By: poordom
Yep! the COMM LED and IR LED are flashing intermittently.

Catch you later.

Dom


Back again.

The active LED is flashing not very fast, but its alive.

But I always get this message.

( ACCESSVIOLATION AT ADDRESS 0041348B IN MODULE CPUXA.EXE READ ADDRESS 0265A167 )

What is that, looks like it is causing my problem.

Please help.

Dom


More stuff to add, which makes me think it could be hardware related.

I go through these steps :
1) Attach to controller from within the program
2) The TX sends it signal but the RX is very intermittent but mostly off.
3) While waiting for the controller info, the Firmware and Application remain at V0.00/0 and v0.00
4) I then see the ( Lost connection ) pop up.
5) The errors posted ( Comms retrytime out 101 RX0 mainly I get the odd RX20 and RX15.

I would like to save my Ocelot, could it be hardware related.

Thanks

Dom

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#24220 - 07/13/15 06:01 AM Re: UNFAMILIAR MESSAGE [Re: poordom]
ADI Tech Support Moderator Offline
old hand


Registered: 12/22/02
Posts: 723
Loc: Branson West, MO
It looks to me like your Ocelot is not properly processing. You need to replace the 29F040 chip in the Ocelot. You can get one form https://www.automationtec.com/shop/miscellaneous/29c040-memory-chip-for-ocelot-leopard/

Kevin Barrett
ADI Tech Support

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#24221 - 07/13/15 06:24 AM Re: UNFAMILIAR MESSAGE [Re: ADI Tech Support]
Guy Lavoie Administrator Offline
Beyond All Hope
*****

Registered: 12/21/02
Posts: 6548
Loc: Montreal, QC, Canada
There is also a possibility that the MAX202 chip could be bad, preventing the Ocelot from communicating with the PCs serial port.
_________________________
"If you don't know what you're doing, do it neatly..."

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#24222 - 07/13/15 11:13 AM Re: UNFAMILIAR MESSAGE [Re: ADI Tech Support]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
 Originally Posted By: ADI Tech Support
It looks to me like your Ocelot is not properly processing. You need to replace the 29F040 chip in the Ocelot. You can get one form https://www.automationtec.com/shop/miscellaneous/29c040-memory-chip-for-ocelot-leopard/

Kevin Barrett
ADI Tech Support


Thanks Kevin, I appreciate your quick response.

Does the 29F040, need to be flashed.

Dom

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#24223 - 07/13/15 11:15 AM Re: UNFAMILIAR MESSAGE [Re: Guy Lavoie]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
 Originally Posted By: Guy Lavoie
There is also a possibility that the MAX202 chip could be bad, preventing the Ocelot from communicating with the PCs serial port.


Good afternoon Guy,

I appreciate your response.

Since the Max202 is a communication chip, is it possible that the problem I am having is due to the Serial to USB cable.

Thanks

Dom


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#24224 - 07/13/15 11:23 AM Re: UNFAMILIAR MESSAGE [Re: poordom]
ADI Tech Support Moderator Offline
old hand


Registered: 12/22/02
Posts: 723
Loc: Branson West, MO
Yes. If you get it from automationtec.net, come programmed for the Ocelot.

If the active light is just burned out, it could just be either the USB to Serial converter or the max 202 chip as Guy said. But usually, then the Active light is not flashing, it's the 29F040.

Kevin Barrett
ADI Tech Support

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#24225 - 07/13/15 11:42 AM Re: UNFAMILIAR MESSAGE [Re: poordom]
Guy Lavoie Administrator Offline
Beyond All Hope
*****

Registered: 12/21/02
Posts: 6548
Loc: Montreal, QC, Canada
 Originally Posted By: poordom
 Originally Posted By: Guy Lavoie
There is also a possibility that the MAX202 chip could be bad, preventing the Ocelot from communicating with the PCs serial port.


Good afternoon Guy,

I appreciate your response.

Since the Max202 is a communication chip, is it possible that the problem I am having is due to the Serial to USB cable.

Thanks

Dom


Dom

If you're able to test your USB to serial device with a separate device (like a modem) or just by looping back (by shorting pins 2 and 3 together) with a terminal program, then you should be able to verify that your USB to serial adapter is ok. In that case, it would make it liklier that the problem is with the MAX202 chip in the Ocelot. This is a pretty common part that you should be able to get easily.

If your "Active" LED on the Ocelot is blinking a 3 or 4 flash sequence every 8 seconds or so, then chances are that the flash chip Kevin is referring to might be ok.
_________________________
"If you don't know what you're doing, do it neatly..."

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#24226 - 07/13/15 12:15 PM Re: UNFAMILIAR MESSAGE [Re: Guy Lavoie]
poordom Offline
junior


Registered: 01/23/14
Posts: 46
 Originally Posted By: Guy Lavoie
 Originally Posted By: poordom
 Originally Posted By: Guy Lavoie
There is also a possibility that the MAX202 chip could be bad, preventing the Ocelot from communicating with the PCs serial port.


Good afternoon Guy,

I appreciate your response.

Since the Max202 is a communication chip, is it possible that the problem I am having is due to the Serial to USB cable.

Thanks

Dom


Dom

If you're able to test your USB to serial device with a separate device (like a modem) or just by looping back (by shorting pins 2 and 3 together) with a terminal program, then you should be able to verify that your USB to serial adapter is ok. In that case, it would make it liklier that the problem is with the MAX202 chip in the Ocelot. This is a pretty common part that you should be able to get easily.

If your "Active" LED on the Ocelot is blinking a 3 or 4 flash sequence every 8 seconds or so, then chances are that the flash chip Kevin is referring to might be ok.


Guy,

I will be honest with you, I would hope that its the 29C040 that is defective, at least this one is socketed, the 202 is soldered in place, not to keen on removing that one.

Either way I will order both.

Do you know if the 29C040 comes pre-flashed.

Thanks

Dom

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#24227 - 07/13/15 12:42 PM Re: UNFAMILIAR MESSAGE [Re: poordom]
Guy Lavoie Administrator Offline
Beyond All Hope
*****

Registered: 12/21/02
Posts: 6548
Loc: Montreal, QC, Canada
If you get the 29C040 from the link provided by Kevin then yes, it will be pre-flashed with the correct software in it.
_________________________
"If you don't know what you're doing, do it neatly..."

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