ADICON Support Forum Applied Digital, Inc.
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#21910 - 06/28/10 03:19 AM Comms blinking but no comms
yos Offline
newbie


Registered: 12/05/07
Posts: 9
Hello,

Few days ago I had an electrical power failure in my house and since then my Ocelot is blinking red on COMMS led but I can't access it, not with provided software and not my homeseer software. Anything I can do to bring back to normal?

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#21912 - 06/28/10 05:59 AM Re: Comms blinking but no comms [Re: yos]
ADI Tech Support Moderator Offline
addict


Registered: 12/22/02
Posts: 608
Loc: Branson West, MO
Either the 29040 chip was damaged or there could be something deeper wrong with the Ocelot. I recommend sending it into us for repair.

Kevin Barrett
ADI Tech Support

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#21914 - 06/28/10 06:37 AM Re: Comms blinking but no comms [Re: ADI Tech Support]
yos Offline
newbie


Registered: 12/05/07
Posts: 9
I send it from Israel, Where should I send it to? Should I insure it? Do I have to send it with it's original power supply.

Thanks,
Yossi

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#21915 - 06/28/10 06:44 AM Re: Comms blinking but no comms [Re: yos]
ADI Tech Support Moderator Offline
addict


Registered: 12/22/02
Posts: 608
Loc: Branson West, MO
Our address is:

Applied Digital, Inc.
19315 Highway 413
Branson West, MO 65737.

You don't need to send the power supply. That will save you on shipping. It's up to you wheather you want to insure it or not. I would.

Kevin Barrett
ADI Tech Support

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#21921 - 06/29/10 08:57 AM Re: Comms blinking but no comms [Re: ADI Tech Support]
ADI Tech Support Moderator Offline
addict


Registered: 12/22/02
Posts: 608
Loc: Branson West, MO
Upon reading this again, I wanted to ask another question:

What is the Active light doing on the Ocelot? Is it flashing 3 times or 4 times?

Kevin Barrett
ADI Tech Support

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#21951 - 07/11/10 04:11 AM Re: Comms blinking but no comms [Re: ADI Tech Support]
yos Offline
newbie


Registered: 12/05/07
Posts: 9
Didn't see you last reply.

The Active led is not blinking at all, only the Comms is blink red every second or so.

Still send it in for repair?

Thanks,
Yossi Haddad

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#21954 - 07/11/10 07:06 AM Re: Comms blinking but no comms [Re: yos]
ADI Tech Support Moderator Offline
addict


Registered: 12/22/02
Posts: 608
Loc: Branson West, MO
It's your call. You can replace the 29F040 chip which might bring it back to life, or you can sent it in. If the 29F040 chip does not fix it, it would have to come in anyway.

Kevin Barrett
ADI Tech Suppo

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#21958 - 07/12/10 01:22 AM Re: Comms blinking but no comms [Re: ADI Tech Support]
yos Offline
newbie


Registered: 12/05/07
Posts: 9
The 29F040 chip is a Memory Flash chip?
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#21959 - 07/12/10 05:15 AM Re: Comms blinking but no comms [Re: yos]
Guy Lavoie Administrator Offline
Beyond All Hope
*****

Registered: 12/21/02
Posts: 6401
Loc: Montreal, QC, Canada
Yes it is. And you cannot just replace it with a generic one, it needs to have code from ADI in specific locations in order for the Ocelot to be able to boot up.
_________________________
"If you don't know what you're doing, do it neatly..."

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#21960 - 07/12/10 05:29 AM Re: Comms blinking but no comms [Re: Guy Lavoie]
yos Offline
newbie


Registered: 12/05/07
Posts: 9
In that case I don't have any other choice. I'll send it in for a repair.

Thanks a lot,
Yossi.

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